Thank you for visiting!
Personalized Bayou's Shop Policies:
Welcome to our shop! Current production time is approximately 2-3 weeks.
All packages are shipped USPS and you will receive an email when your order has been shipped. Once a package leaves with USPS, I am no longer responsbile for it. Shipping charges are a flat $5 for most orders. Oversized items will be charged extra.
If your Personalized Bayou item has a defect or break within 30 days of receiving it, please contact us. I will do my best to replacce or make it right. There are no returns on customized items done off site unless the error is on our end.
Payment is expected at the time of order. Due to the customization of our products, we cannot make items without payment.
If an item goes on sale within 24 hours of your purchase, we will refund the difference to your account.
Please join our Facebook page for updates, discounts and much more fun information.
Locals may choose to pick up at our location in Chalmette, LA.
Items needed before the current production time (you can always view production via the production schedule tab) require a RUSH service. RUSH service bumps you ahead on the order list and allows you to "skip the line". The first item is $15. RUSH service for each additional item is $10. Important-
No refunds are issued for any reason including not understanding the turnaround time schedule.
The best method of communication is via email at email@example.com or message via Facebook.
Thank you for shopping!
Owner, Personalized Bayou